Page 1 of 1

Best Buy cant be trusted

PostPosted: Fri Jun 09, 2006 7:16 pm
by winter
http://redtape.msnbc.com/2006/06/one_year_ago_ha.html

Seriously, this is just another reason why you should just build your computer from scratch. Not only will it save you $$, but you won't have to fret about shit like this.

Re: Best Buy cant be trusted

PostPosted: Sun Jun 11, 2006 12:16 pm
by insanehippie
winter wrote:http://redtape.msnbc.com/2006/06/one_year_ago_ha.html

Seriously, this is just another reason why you should just build your computer from scratch. Not only will it save you $$, but you won't have to fret about shit like this.


Gerbus, a 77-year-old retiree, was alarmed. He knew the old hard drive was loaded with his personal information -- his Social Security number, account numbers and details of his retirement investments. But that's not all. The computer also included data on his wife, Roma, and their children and grandchildren, including some of their Social Security numbers.

In June 2005, when Gerbus took his computer to Best Buy for repairs after a hard drive crash, he knew the drive was a potential hot potato. So when a clerk there told him it had to be replaced, he asked for the damaged hardware back.

No dice. The replacement was done for free, under warranty, and Gerbus was told the old drive had to be sent to a repair center in Chicago to fulfill warranty terms.

...

Gerbus has asked Best Buy to pay for identity theft insurance for him and his family. He says the firm so far has offered him only a $250 Best Buy gift card as compensation.[/quote]

This is complete bullshit on the part of Best Buy. If I were Mr. Gerbus I would sue the pants off of Best Buy, and sue the Geek Squad people in civil court that handled his hard drive. BB's response of giving the man a $250 gift card is insane. BB should pay for that man to get new social security numbers for his family and to pay for Credit Check Blocks, so people can't open up new credit cards in his name.

BB could have come out looking very good if they would've done that. Mistakes happen when people don't follow the rules, which was the fault of the Geek Squad guys, but BB really screwed up.


This can happen with any computer company when they won't give back your hard drive. If you have to get your computer turned in for service the best thing to get is a free "incinerator" program or a program called "Wipe Drive" that will overwrite files many times.

Linux has it, it's called "shred" and files can be overwritten up to 25 times (anything past 10 overwrites is up to Dept of Defense/CIA/FBI standards for erasure) for Windows there's software called "System Mechanic" that has a program called "Incinerator" that does the same thing.

Most people in the computer industry are pretty ethical, but you have to prepare yourself for the bad apples.

If you turn your comptuer over to someone else, REMOVE/DELETE the stuff you don't want seen by someone else.It's just that simple.

If your comptuer is that screwed up, call up a friend you trust to remove your important stuff, then see if you can reinstlal Windows before you drop it off to Geek Squad.


-Jesse

PostPosted: Mon Jun 12, 2006 9:45 am
by Ronquistador
get a killdisk.exe app and move it to a bootable floppy....

run a FULL killdisk

the offer of a $250 card was to attempt to play it down so that he DIDNT sue

PostPosted: Mon Aug 21, 2006 5:45 pm
by Cwew
Best Buy fucked me over just after I bought my laptop from them. They have a no lemon policy, and I had purchased the year warrenty. Well the spacebar broke, so I brought it in. 3 weeks go by get it back still broken, send it back in...long story short, they kept my laptop for 9 months out of the 12 months of the warrenty, and finally replaced the laptop which had multiple problems, but didn't replace the warrenty which they kept the laptop for 9 months out of the 12. I complained to the manager, then corporate with a letter written very professionaly and received a "too bad soo sad, fuck off" responce from corporate. and the manager of course said basically the same thing. Needless to say I won't buy anything that I feel requires a warrenty from BB again. CD's / DVD's sure, but nothing expensive.

PostPosted: Tue Aug 22, 2006 12:50 pm
by Ronquistador
i swear to god if i get another offer for another "free magazine" subscription when i go thru their lines again ima slit their throat with the jagged edge of a survival knife...

they GIVE you a few issues but SIGN YOU UP for like...a full years subscription.


fucken assholes...crooks...

ill unzip my pants and expose my wiggleworm...

then stab a hole direclty into their heart with a lit road flare and insert my dick and cum into their last few heartbeats

BB's Magazine subscription racket

PostPosted: Mon Sep 04, 2006 10:47 pm
by insanehippie
Ronquistador wrote:i swear to god if i get another offer for another "free magazine" subscription when i go thru their lines again ima slit their throat with the jagged edge of a survival knife...

they GIVE you a few issues but SIGN YOU UP for like...a full years subscription.


fucken assholes...crooks...

ill unzip my pants and expose my wiggleworm...

then stab a hole direclty into their heart with a lit road flare and insert my dick and cum into their last few heartbeats


Yeah, they asked if I wanted that crap, and I work there. I told them hell no.

I don't read those damned magazines anyway. And it's an opt-out magazine subscription instead of opt-in. If you don't cancel before the fourth magazine or so (some of those magazines are weekly) you will get hit with a year subscription billed to you.

It's a joke. Always say no to stuff like that. Always. If you want a subscription fill it out yourself insead of having it down for you at any store like BB, Circuit City, Comp USA, etc.

PostPosted: Mon Sep 18, 2006 4:48 pm
by Ronquistador
i have a penis and balls in my pants they can suck on